We're here to help
The fastest way to reach us is email: support@kedicode.cloud
We answer within 48 hours (usually much faster). Include your account email and a short description of the problem — screenshots help a lot.
Frayso Pro is billed through your Apple ID. To manage or cancel: open Settings → your name → Subscriptions → Frayso on your iPhone, or in the App Store app tap your avatar → Subscriptions. Canceling stops future renewals; you keep Pro until the end of the paid period.
If Pro doesn't show up on a new device, open Profile → Frayso Pro → Restore Purchases in the app. Make sure you're signed in with the same Apple ID you used to subscribe.
If a check-in fails, check your internet connection and try again — your photo stays on the check-in screen. For NFC check-ins, hold the top of your iPhone close to the tag and keep it still for a second.
You can report inappropriate content or users directly in the app: long-press a check-in or open a profile and choose Report. Reports are reviewed within 24 hours. You can also block users from their profile.
Open Profile → Settings → Delete Account in the app. This permanently removes your account and all data — challenges, check-ins, photos, and streaks. This cannot be undone.